Reach out and build relationships with your Customer and Channel Partners
Customer experience management is about more than serving your customers. It’s about more than knowing where customers are and what they buy. It’s about knowing your customers so completely that you can create and deliver experiences that will entice them to not only remain loyal to you, but also to evangelize to others about you – and that’s the most valuable form of advertising there is.
MIO MAP loyalty is a powerful solution that can meet the requirements of any size company while launching and managing single or multiple loyalty campaigns. The opportunity to reach any customer, on any device, on any mobile operator’s network through targeted loyalty communication and campaigns lets you improve customer experience and engagement significantly. In addition, the solution helps you encourage loyalty and maximize customer retention with real-time interactions and rewards programs. Create and manage unique rewards program that work on any device.
MIO MAP loyalty covers all the key touch points of a dynamic, flexible and agile mobile loyalty application.
- Multi-channel registrations
- Participant profile – Consumer, Trade, Channel etc
- Tiers and multipliers
- Threshold definitions’
- Configurable and secure redemptions. Redemptions with OTP
- Instant balance updates
- Promotions and configurable promotion parameters